Store credit on a paid order
Shopify Flow gives the customer store credit when they pay an order, takes it back if the order is cancelled, and your site shows the balance.
How it runs.
It starts in Shopify: no form involved.
Workflow 1Give the credit
- TriggerOrder paid
- ConditionCheck if
- The order has a customer, and its subtotal is at least 50 in the shop’s currency (change the amount in the Condition step)
Otherwise the workflow stops here.
- Action
Credit 5% of the subtotal to the customer’s store credit, in the currency they paid in, with a “Send Admin API request” action (Flow has no store credit action of its own)
Workflow 2Take it back
- TriggerOrder cancelled
- ConditionCheck if
- The order was paid, has a customer, and its subtotal is at least the same amount
Otherwise the workflow stops here.
- Action 1
Debit the same 5% in the same currency
- Action 2
If the balance no longer covers it, because the customer already spent the credit, email the shop to decide by hand
What you need, and how to install it.
- Shopify Flow, free in Shopify
- Plan: Every plan The credit lives in Shopify and is spent at checkout. Showing it needs customer accounts.
- Element:
store-creditin the customer account, to show the balance and movements - Store credit is native to Shopify: no points app, no extra subscription
- Install Shopify Flow from the Shopify App Store. It is free in Shopify, but it is a separate app.
- Place the Smootify element in Webflow:
store-creditin the customer account, to show the balance and movements. - Download the .flow file and import it in Shopify Flow.
- Set the minimum in the Condition step and the percentage in the API request (
times: 0.05is 5%) before turning it on. - In workflow 2, use the same minimum and the same percentage (
0.05in the Run code step), and set the address that receives the email in place ofstaff@example.com. - Test it once with a real submission or order, then turn the flow on.
Where people get stuck.
- 01
Store credit for an approved review is another route: it needs a trigger on the review changing state, and it is not part of this file.
- 02
The customer spends credit at the Shopify checkout. The site only shows it.
- 03
Without workflow 2, a cancelled order keeps its credit. A partial refund does not start it: only a cancellation does.
- 04
Store credit needs Shopify’s new customer accounts, holds one account per currency, and cannot be spent on draft orders or on subscription renewals.
Get the .flow file.
In Shopify Flow, choose Import and pick the file. The workflow opens turned off: check that it reads your metaobject definition and its field keys, then turn it on.
Related.
Not part of a demo store.
Webflow writes.
Shopify reacts.
Forms that write to Shopify are on the Server plan, and Shopify Flow is free in Shopify. One Shopify app, billed on the store’s Shopify invoice.
- One app on the Shopify bill, not ten
- Free to build, pay only when you go live
- Works on Basic, Grow and Advanced
- Your 1.x store keeps working
- Every element stays yours to change
- Docs indexed in llms.txt